I recently recovered from a case of being “O-less.” No kidding. The “O” on my laptop keyboard dislodged and wouldn’t reseat. Here is a portion of the actual chat session I had with my computer manufacturer’s tech support: Me: "Hi. The "O" on my keyboard has detached and will not reseat - I …
customer service
Are You Really Listening?
Christopher David, MSW, LCSW, is one of my coaches. He is currently working as a Social Worker for Wheaton Franciscan Healthcare – All Saints. He has over 19 years experience in social work and he is extraordinary. After my cancer diagnosis in June of 2008, he kept me sane and authentic and has …