Create UNADULTERATED Communication in Every Conversation

One of the biggest limiting factors in a human being is our unwillingness to have straight conversations with each other.  Instead of honoring one another through open, truthful communication, we dance around what is really going on by being “nice,” not telling the full truth, or by simply spinning our conversations to avoid taking responsibility for our failure to produce a result.  Therefore, the simplest way to produce better results in your company, and your life, is to talk straight to people and require them to do the same.

If you are a business owner who is committed to remotely managing your business, this  type of UNADULTERATED communication is crucial for your success.  Even if you are simply committed to raising profits and productivity in your office, communication is truly the key.

Unadulterated communication is defined as a conversation not diluted or mixed with any other elements; emotions, opinions, or tempering.  It is a straight conversation that is complete and absolute, with EVERYTHING communicated.  When communicating like this, there is literally NOTHING left unsaid.  Both players walk away feeling complete and clear about the other’s position(s) and expectation(s), as well as what their promise(s) are in regard to the matter discussed.

The first place to start in generating this level of communication in your office, or your life, is to be clear about your promises, and hold people accountable for the ones they make to you.  Every time that someone makes a promise to you, ask “by when?”  These “by whens” equate to a managable deadline to which you can now hold them accountable.  Make note of them, and do the same for the promises that you make.  Don’t allow things to remain unclear… ever.

Realize that these communication issues are easy to resolve, it’s just a matter of changing people’s habits in respect to email usage and communication patterns.  If you get very rigorous with the ‘by whens’ and follow ups, everyone else in your office, or your life, will follow suit.

Finally, make a note of your deadlines for other people in your calendar so that if you ask an employee for a response on the 17^th and you get nothing, you can provide accountability on the 18^th.   This kind of accountability would look like an email or phone call saying something like “Hey, you said you would do x by yesterday, but I didn’t get your response.  Can you let me know, as soon as you get this message/email, by when you will have X done?”  If you get no response by the end of that work day, make another phone call (no email now) and leave the same message adding “This is now my 3^rd request.”  Continue the phone calls until you get a response.  Rigorous management gets rigorous response… and rigor is what produces extraordinary results that equate to increased profitability!

CALL TO ACTION:  Choose one relationship that you will “experiment” with unadulterated ccommunication over the next few weeks.  Hold them accountable and manage their promisses with rigor, as well as managing your own.  You will be amazed at what the increased level of integrity brings to your business, your relationship and your life!